Problem Logging In

Problem Logging In

in Account & Technical Support

Posted by: Xiphius.5893

Xiphius.5893

Q:

Hey I just bought GW2 and it says I have not validated my email address before I can log in through the game client. I do not understand what is going on it would be nice to play! Any help would be awesome!!!

Problem Logging In

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

A:

Hey I just bought GW2 and it says I have not validated my email address before I can log in through the game client. I do not understand what is going on it would be nice to play! Any help would be awesome!!!

It asks you if you want to use email authentication, but you are not required to do so. Simply click “cancel” and you will enter the game.

Enjoy!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Problem Logging In

in Account & Technical Support

Posted by: MLieBennett.9031

MLieBennett.9031

That E-mail Authentication. It was turned on due to multiple account hacking/unauthorized logins early in release.

Just check your e-mail (The one you are using for GW2 if you have multiple), and there should be a message from GW2 with your current external IP Address and a link to follow.

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