Question about Mobile Authenticator

Question about Mobile Authenticator

in Account & Technical Support

Posted by: Berelious.3290

Berelious.3290

Q:

Can the mobile authenticator be used with flip phone or does it require a smart phone?

Corwin Grimjaw: Guardian (80)
Yak’s Bend Server
Crimethink [ct]

Question about Mobile Authenticator

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

A:

It requires a phone that can operate/run the application. Which pretty much means…smart phone.

There are, however, programs that will allow you to run such applications on your PC or other smart device.

Question about Mobile Authenticator

in Account & Technical Support

Posted by: Katreyn.4218

Katreyn.4218

If you trust your computer’s integrity and to not get any keyloggers or something. There is programs you can download to use. Like WinAuth. I use it for some games and it works fine.

Other options outside of smart phone is a tablet or iPod touch that offers app abilities.

Question about Mobile Authenticator

in Account & Technical Support

Posted by: lordkrall.7241

lordkrall.7241

If you trust your computer’s integrity and to not get any keyloggers or something. There is programs you can download to use. Like WinAuth. I use it for some games and it works fine.

Other options outside of smart phone is a tablet or iPod touch that offers app abilities.

That would however basically completely remove the whole point of the Mobile Authenticator.

Krall Bloodsword – Mesmer
Krall Peterson – Warrior
Piken Square

Question about Mobile Authenticator

in Account & Technical Support

Posted by: Kishimaru.5713

Kishimaru.5713

Can you remove this authentication? If you activated it?

Question about Mobile Authenticator

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Can you remove this authentication? If you activated it?

You can contact CS for assistance with removing a Mobile Authenticator. You can’t remove it yourself.

Question about Mobile Authenticator

in Account & Technical Support

Posted by: Kishimaru.5713

Kishimaru.5713

What is CS stand for and how can I contact them? Sorry I am new to this :P

Question about Mobile Authenticator

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Customer Support. Top of Page – Support – Submit a Request.

Good luck.

Question about Mobile Authenticator

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

There are some pretty detailed articles about security and authentication on our Knowledge Base. Please go to our Support site — https://help.guildwars2.com/home — and input “Security” or “Authentication” into the search engine bar near the center of the page. I think they will help you a lot.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet