Receiving authorization emails from china

Receiving authorization emails from china

in Account & Technical Support

Posted by: Kniphis.9725

Kniphis.9725

I had my account hacked a while ago, lost some stuff but have recovered and prospered.

I have started receiving emails from anet saying that would I like to authorize access from CN…which evidently I’m not from. If I am receiving these emails does that mean my current password has been compromised and I should change it?

Thanks for your advice

Receiving authorization emails from china

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I had my account hacked a while ago, lost some stuff but have recovered and prospered.

I have started receiving emails from anet saying that would I like to authorize access from CN…which evidently I’m not from. If I am receiving these emails does that mean my current password has been compromised and I should change it?

Thanks for your advice

Your account does appear to be in jeopardy. Please change your password, using a complex password that you use nowhere else.

SECURITY REFERENCES:

For questions about E-mail Authentication, see this post.

For questions about Two-Factor (mobile) Authentication, please see our FAQ.

Check out several tips on security.

And for a detailed outline on the subject of security as it relates to Guild Wars and Guild Wars 2, please see Mike O’Brien’s article on account security.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet