Refusal to Restore Missing Items

Refusal to Restore Missing Items

in Account & Technical Support

Posted by: tolunart.2095

tolunart.2095

Refusal to Restore Missing Items

in Account & Technical Support

Posted by: Shalere.1359

Shalere.1359

The ticket is less than three days old, but had received a response. I was under the impression that the three-day limit was to give a representative time to look at the ticket, which had already occurred- I wasn’t sure what to do, in this case.

Refusal to Restore Missing Items

in Account & Technical Support

Posted by: Shalere.1359

Shalere.1359

The ticket is less than three days old, but had received a response. I was under the impression that the three-day limit was to give a representative time to look at the ticket, which had already occurred- I wasn’t sure what to do, in this case.

Actually, it’s kind of on the borderline, now… I’m about an hour shy of 3 days. I’ll move my issue to the follow-up thread, then, and the delete my first post in this one.

(edited by Shalere.1359)

Refusal to Restore Missing Items

in Account & Technical Support

Posted by: Shalere.1359

Shalere.1359

The issue was resolved. I’m an idiot. It was under the collectibles bank tab when I thought it would be in the normal one and I somehow missed it.

Refusal to Restore Missing Items

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

The issue was resolved. I’m an idiot. It was under the collectibles bank tab when I thought it would be in the normal one and I somehow missed it.

I am glad this worked out well for you, and thanks for updating.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet