Request for gem refund

Request for gem refund

in Account & Technical Support

Posted by: weaselinpants.3209

weaselinpants.3209

Hi, I would like to request a refund of all my gem purchases. Unfortunately there are a number of defects with this game including password reset not working, unbelievably bad customer support, trading post still not being entirely stable, glitches that cause character rollbacks, bots, exploits, various other glitches. Sorry but this just isn’t what I paid for. I will keep my account and game purchase for now…

Thank you

Request for gem refund

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Hi, I would like to request a refund of all my gem purchases. Unfortunately there are a number of defects with this game including password reset not working, unbelievably bad customer support, trading post still not being entirely stable, glitches that cause character rollbacks, bots, exploits, various other glitches. Sorry but this just isn’t what I paid for. I will keep my account and game purchase for now…

Thank you

Please go to support.guildwars2.com, input the key word “refund,” and follow the instructions.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet