Guild Wars 2

Recently, I JUST got my hacked account back ([Incident: 130527-000403]?), and I’m not too sure on how to request an account rollback.

So if you could please take the time to read this and help me, it would be much appreciated.

Thank you.

You have to update your ticket to request the roll back.

https://forum-en.gw2archive.eu/forum/support/account/Account-Restoration-Information/first#post1044591

Here you go. Good luck. =)

Ellieanna.5027:

You have to update your ticket to request the roll back.

How do I update my ticket?

If you need to add additional information to you ticket, do not create a new ticket, but instead update your ticket through the interface.

Add information to the ticket you have opened 130527-000403.

Inculpatus cedo.9234:

If you need to add additional information to you ticket, do not create a new ticket, but instead update your ticket through the interface.

Add information to the ticket you have opened 130527-000403.

Additionally, you can reply to the email copy of the ticket that is sent to your email address.

Yes, Rajani…I just copy/pasted from Gaile’s sticky…thanks for the additional info. =)