Rewards with game purchase

Rewards with game purchase

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Posted by: Nipomipo.8534

Nipomipo.8534

I purchased the game and got my rewards and when I opened the clothing I was unable to use it on my character and now the gear is rendered useless. What can I do to be able to use this gear?

Rewards with game purchase

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I purchased the game and got my rewards and when I opened the clothing I was unable to use it on my character and now the gear is rendered useless. What can I do to be able to use this gear?

Are you referring to the Legacy armor? You are given a choice of Light, Medium or Heavy armor to fit the class of the particular character you wish to use it on. Depending on what class(weight) of armor you chose, you can make a character from that same class(weight) and use it on that character. If the armor has somehow become soulbound, I think you can contact CS for help. I am not sure, though, about when CS can/will help and when they can not. Sorry.

Rewards with game purchase

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Posted by: Nipomipo.8534

Nipomipo.8534

ok thanks for the help

Rewards with game purchase

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Posted by: Rajani Isa.6294

Rajani Isa.6294

One well know trick (that should work for you) to get a soulbound skin to another character is to transmute the desired look onto a white item’s stats. White items are not soulbound.