Saved credit cards...help
Just look at the security tab under My Account on this website if someone logged in at a time you don’t remember logging in from an ip that isn’t yours then yes you need to change your info. In fact the FIRST thing to do when you think you’ve been hacked is change the password from a known secure computer while scanning yours for viruses and keyloggers.
If you don’t see unusual log ins though I’d say it was a bug.
Just look at the security tab under My Account on this website if someone logged in at a time you don’t remember logging in from an ip that isn’t yours then yes you need to change your info. In fact the FIRST thing to do when you think you’ve been hacked is change the password from a known secure computer while scanning yours for viruses and keyloggers.
If you don’t see unusual log ins though I’d say it was a bug.
Ok, thank’s…i’ll try that
I just checked the security tab on my account and it shows someone logged into my account from florida 45 minutes ago and im in new york! I dont get how my account can be hacked, i have not been to any websites or have any viruses on my computer so how? I hope i dont find out i’m banned now when i get home like so many other ppl…
Did you use the same username/password as you did in other games or on other websites? If so that is probably it. If not did you click any links in any emails? Possibly were phished if so..finally while I know people don’t think about it did you share the username/password with anyone? And even if not now is it one you’ve used for years that an ex might know and mess with you just because etc?
I just checked the security tab on my account and it shows someone logged into my account from florida 45 minutes ago and im in new york! I dont get how my account can be hacked, i have not been to any websites or have any viruses on my computer so how? I hope i dont find out i’m banned now when i get home like so many other ppl…
Do you have a stupid password? Do you use the same password in other sites?
They could have gotten the password from breaking into one of those other sites, or just got lucky and guessed. Get your system(s) checked for trojans, keyloggers etc. They could have “watched” you type it.
Change your password NOW, preferably from a different computer. Figure out what happened later. Don’t type the new password on your current computer until you verify it’s clean.
Go here and create yourself a strong password:
https://identitysafe.norton.com/password-generator
Change the characters if you want, but use something complex!
Two things:
1) the security tabs only show you sessions that still have current access. So if someone successfully logs out, they won’t show up on that screen anymore.
2) As posted in security suggestions by GW2 – complex is not as necessary as you think. You’re better off using 4-6 unrelated random (but each common) words. See XKCD.
http://xkcd.com/936/
Thank’s for all the responses guys. I’ll have to wait till i get home from work to fix this. Hopefully i wont get banned by then, if i am banned for doing nothing then i just wont ever play again…
well that isn’t the right attitude because if ANet realises you are hacked they will ban the account to keep the hacker off until you can get it sorted out
In essence you’re saying if ANet realises I’m hacked and bans the account so the hacker doesn’t buy 5000 dollars worth of gems using my CC I’m just not going to play because they banned me for nothing! When in reality they banned you to keep what you are worried about happening from happening (assuming they notice and do ban the account)
well that isn’t the right attitude because if ANet realises you are hacked they will ban the account to keep the hacker off until you can get it sorted out
In essence you’re saying if ANet realises I’m hacked and bans the account so the hacker doesn’t buy 5000 dollars worth of gems using my CC I’m just not going to play because they banned me for nothing! When in reality they banned you to keep what you are worried about happening from happening (assuming they notice and do ban the account)
Yea you’re right, just spoke out of frustration i guess. I just hate these sneaky little hackers getting your info and you cant figure out how…
well one possibility although it’s usually the least likely is they simply had your email on a list from other games/gaming websites and they brute forced the password