Scam Email

Scam Email

in Account & Technical Support

Posted by: Fozzik.1742

Fozzik.1742

I just received an email that looks like an obvious scam… but it appears to have come from the official ArenaNet at guildwars2.com email address.

I’m guessing there’s some kind of forwarding trick going on…I just wanted to make people aware so they don’t get tricked into giving out account details.

If ArenaNet would like more info, let me know.

Email Text Copy/Pasted-

Guild Wars 2 Account Will Be Shut Down Inform

We are sorry to inform you that your login account will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:
<LINK REMOVED>

Recently, account abuse is obviously rising up. Please pay attention to the safety your account. Don’t share account with any other people. We will not ask for your email password in any forms on our end. With the password, hackers will be able to log in the account through our security verification. If you have any account problem, please click on the link below:
<LINK REMOVED>

We will come up with certain security protection measure to protect this account.If your account is limited due to our negligence, we will remove the restriction on our end and offer you a mysterious gift in game as compensation for the inconvenience.

Need help or have questions about your account? Please visit our:
<LINK REMOVED>

The Guild Wars 2 Team

Scam Email

in Account & Technical Support

Posted by: Ricky.4706

Ricky.4706

yep, i got one of those too….they are getting the email addresses from this forum too – i got it while I was logged in one day in this forum…I don’t play many / any other games …nor have many friends that are into gw2. so it’s not like some random list took a chance. If you copy and paste the link ‘as it appears’, you’ll see anet doesn’t have such a page to begin with lol

IBM PC XT 4.77mhz w/turbo oc@ 8mhz 640kb windows 3.1 hayes 56k seagate 20 meg HD mda@720x350 pixels

Scam Email

in Account & Technical Support

Posted by: Kain Francois.4328

Kain Francois.4328

Got one too. They are definitely getting it from the official forums because the emails are too specific to Guild Wars 2 players.

Also, they are spoofing the email of ArenaNet somehow.

Too bad the authorities would rather waste resources spying on your Skype conversations instead of going after legitimate web criminals! :P

Scam Email

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Got one too. They are definitely getting it from the official forums because the emails are too specific to Guild Wars 2 players.

Also, they are spoofing the email of ArenaNet somehow.

Too bad the authorities would rather waste resources spying on your Skype conversations instead of going after legitimate web criminals! :P

Not that hard to spoof a from address. You simply tell your email client what to list as the from address and there you go!

Scam Email

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You don’t hear about all the people that do not have Guild Wars accounts, and still get the email; mostly because they don’t have accounts and can not log in to the forums to post about it.

If ArenaNet’s security was breached, we would get millions of posts about scam emails and hacked accounts.

Scam Email

in Account & Technical Support

Posted by: bluestocking.6148

bluestocking.6148

You don’t hear about all the people that do not have Guild Wars accounts, and still get the email; mostly because they don’t have accounts and can not log in to the forums to post about it.

If ArenaNet’s security was breached, we would get millions of posts about scam emails and hacked accounts.

And the people who are getting identical emails but purporting to be from Blizzard about their WoW account. Whether they have one or not.

Also I have yet to receive a single spam email on either my main email (which I use for nearly everything, including GW2 and WoW), or my old yahoo email that I keep specifically for spammy things – and which my GW1 account was registered on.

They may be harvesting email addresses from somewhere, but it’s not these forums.

I am destruction itself. I also bake cookies.

Scam Email

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

The search engine is your friend. This sticky is present in the forums. In addition, we have a constant thread for such posts in the forum as well and it is present on the first page of this forum.

https://forum-en.gw2archive.eu/forum/support/account/A-Note-about-Phishing-Emails-1/first#post2074388

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet