Second account disabled

Second account disabled

in Account & Technical Support

Posted by: AKLbow.2463

AKLbow.2463

I am posting here to find out how to recover a disabled account. I’m not sure why or when it was disabled but I have attempted to recover the account multiple times and created a support ticket in the past and have not received any response.

Can someone point me in the correct direction?

[Envy]
Viohlent – Thief

Second account disabled

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

I’m assuming you still have a current ticket number. If you do and it’s been at least 3 days since you last heard from support then post in this thread here (the stickied Tickets For Review, 3 Days and Older).

Tell what details you can. Be sure and post the ticket number.

Second account disabled

in Account & Technical Support

Posted by: AKLbow.2463

AKLbow.2463

What if I forgot to write the ticket number down? Hahaha

[Envy]
Viohlent – Thief

Second account disabled

in Account & Technical Support

Posted by: Smooth Penguin.5294

Smooth Penguin.5294

What if I forgot to write the ticket number down? Hahaha

Go back into your Support Account or e-mail, and get it from there?

In GW2, Trading Post plays you!

Second account disabled

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Kind of depends how old the ticket is. Search your mailbox of course. If you find it, then post in that thread.

Otherwise I would say, make a new ticket. Tell them you lost the old one. Give them up to 3 days to try to resolve it. If after the 3rd day, if you haven’t heard from them, then post in that thread.

(edited by Astral Projections.7320)