Guild Wars 2

Hey, I tried creating a support account that I could use with this GW2 account however when I attempted this it said that my email address was already linked to another account. now my question is this,

Is this normal to have a support account completely separate from the game account.
If not (I suspect its not) Why would the support account creation tell me I had already created one. And if there is only meant to be one email based account is there any way I can regster a support account to my game account?

Thanks for the quick response, its not a difficulty, was just wondering if I had gotten something wrong was all

Tulcaondo.2349:

Thanks for the quick response, its not a difficulty, was just wondering if I had gotten something wrong was all

Have you played any other NCSoft games? Linage (2), City of Heroes/Villains, Aion, Auto Assualt, etc?

Gaile Gray.6028:

The game account and support account are separate, yes. Someday I hope that will not be the case, and you can have exactly the same details on both, so I believe it’s not too much of an inconvenience.

There is a limit of one game account and one support account per email address, but you can have one of each on the same email address.

I believe NC wants them kept seperate in case of things like account lockouts and hacks.