Serial code
Well a serial code for a game is actually something you should save. But that’s besides the point.
Support will not give out your serial but I suggest you contact them about the password. Top of the page.
Yes, contact tech support. They’ll give you a lot of options of information you can provide that will allow you to reset your password without having your serial code.
ArenaNet Communications Manager
Please contact Support and point out this is an account or log-in issue. (It is NOT a technical support issue, so please do not chose that option when you submit a ticket.)
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Please contact Support and point out this is an account or log-in issue. (It is NOT a technical support issue, so please do not chose that option when you submit a ticket.)
Oops. my bad ^^ thanks for the clarification!