Serial number lost

Serial number lost

in Account & Technical Support

Posted by: Defiler.2085

Defiler.2085

Hello guys, I I accidentally deleted the game code in the email, Is there a way to get it back?

Serial number lost

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Hello guys, I I accidentally deleted the game code in the email, Is there a way to get it back?

No, not really. But it isn’t super necessary, CS can help you without it.

Serial number lost

in Account & Technical Support

Posted by: mercury ranique.2170

mercury ranique.2170

Hi Kai,

What your saying is totally not right.
If you need to prove account ownership and you don’t have your serial anymore, then Support do ask you a lot off difficult questions. The exact questions are not always the same and change and shift over time. There are also questions that matter and some bogus ones that don’t matter at all. The reason behind this is to prevent bad people from misusing this system.

Off course it isn’t a pretty system or nice to go through. But you are the one that lost the serial and in some cases it does happen that your account ownership can’t be verified . But that is needed to prevent account stealing.

But what IC is mostly saying is that there is no need to resupply the serial code. Cause no matter what happens. If such a process exists. The person claiming to be the account owner will still need to prove ownership without the serial code. So instead off providing a new serialcode, they safe themself and you a lot off trouble to not go through ‘what if’ situations, but let you proof ownership only when it is needed to example log in to the game.

Specially cause people loosing their code often loose it again and again and again. The current system is both fair, effective and good.

Arise, ye farmers of all nations
Arise, opressed of Tyria!

Serial number lost

in Account & Technical Support

Posted by: hoegarden.4287

hoegarden.4287

I’m glad i bought the game with a case :p
But people must understand that those serial keys are pretty important. I guess you don’t lose your bank account ids that quick too.