(edited by Havana.8625)
ArenaNet Communications Manager
I bought $35 worth of gems, but I did $25 through a gem card (which probably doesn’t count. ) Still I bought $10 directly from Anet (all of this months before the deadline.) Shouldn’t I have gotten the thank you letter too?
Edit: 20 minutes after writing this, I got mine. Thank you!
Glad it sorted out for you. I’ll remind other players that the mailbox needs to be able to accept an inbound mail in order to deliver, so if you qualified and didn’t receive your gift, be sure you reduce your mailbox contents and the present will drop into your box. 