Starter Mask

Starter Mask

in Account & Technical Support

Posted by: mafukinbenin.7394

mafukinbenin.7394

not sure if this is where i should post this buuuut…

Hi, I currently have a level 49 Mesmer named Themother on Stormbluff isles. As I reach the higher levels I am obviously learning more and more about the game and the many cool ways of customizing your character. As of recently I have started to use my transmutation stones and love the feature, but I am deeply saddened that I deleted my starting mask that I got when creating my character (I picked the phantasm of sorrow mask) as I highly doubt that I will be able to find another mask with that skin.
-so my question is, is there any way I can get that mask back?

Starter Mask

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

not sure if this is where i should post this buuuut…

Hi, I currently have a level 49 Mesmer named Themother on Stormbluff isles. As I reach the higher levels I am obviously learning more and more about the game and the many cool ways of customizing your character. As of recently I have started to use my transmutation stones and love the feature, but I am deeply saddened that I deleted my starting mask that I got when creating my character (I picked the phantasm of sorrow mask) as I highly doubt that I will be able to find another mask with that skin.
-so my question is, is there any way I can get that mask back?

Sorry about that accidental deletion — I’ve done it myself. We do not have the ability to spawn items as replacements and the ability to restore (roll-back) an account is not intended for these purposes.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet