Guild Wars 2

Still need assistance for hack/ban Incident:?120907-001?610

I submitted the ticket 4 or 5 days ago I think with all my details including serial #

Your ticket is from Friday, 3 days ago, unless that’s some sort of new date for an updated or re-prioritized ticket. If it’s your first, you’ll likely have to wait it out some more. :/

ferinkmb.5690:

Your ticket is from Friday, 3 days ago, unless that’s some sort of new date for an updated or re-prioritized ticket. If it’s your first, you’ll likely have to wait it out some more. :/

The ticket contains the date of creation.

How do you know its from Friday? I attached a screen of the e-mail I received which says 4 days ago. Ive been locked out of the game for almost a week and I just want to get back to playing.

I did submit a ticket twice. Maybe thats part of the problem. Even still, that should not hold this matter up in my opinion.

noobdestroyer.4271:

How do you know its from Friday? I attached a screen of the e-mail I received which says 4 days ago. Ive been locked out of the game for almost a week and I just want to get back to playing.

I did submit a ticket twice. Maybe thats part of the problem. Even still, that should not hold this matter up in my opinion.

I said friday because your ticket begins with “120907” meaning August (9), 07, (7th) 2012 (12), which was 3 days ago. If you submitted multiple tickets maybe that’s why your ticket has that date… what support did with your tickets I don’t know, but just wanted to clarify that since you asked me.

thx for the info.