Still cannot purchase any Gems.

Still cannot purchase any Gems.

in Account & Technical Support

Posted by: CameronJames.4897

CameronJames.4897

Hey Guys!

Just popping this on here in case anyone is having a similar issue.

I cannot for some reason buy any gems through the BLTC.

I get a Manual Error using my credit card info or it does not allow me to Proceed to Paypal.

Any solutions would be greatly appreciated!

I have a card with 2000 gems on its way in the post in the mean time

Support NO. #130613-002657

Still cannot purchase any Gems.

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Hi,

It looks like your ticket was submitted today. It may take a little bit of time to get a response from support. Hopefully you hear something soon.

Thank you for being a part of the GW2 community and supporting it through gem purchases.

The Burninator

Still cannot purchase any Gems.

in Account & Technical Support

Posted by: butterflysuicide.6591

butterflysuicide.6591

Hello guys!
I been trying to do the same in purchasing gems from the BLIP since yesterday.
If someone could please fix it I would highly appreciate it.

Thank you

Still cannot purchase any Gems.

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Hello guys!
I been trying to do the same in purchasing gems from the BLIP since yesterday.
If someone could please fix it I would highly appreciate it.

Thank you

You’ll need to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. We can’t address this through the forums.

For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet