Still no email or CSR communication

Still no email or CSR communication

in Account & Technical Support

Posted by: fortunae.4169

fortunae.4169

I don’t like making new threads on an issue that I keep having to raise on the forum but I don’t know how else to try to get some attention now- when I posted in this thread earlier, stating that I hadn’t received any emails at all from a CSR, let alone the one that should have gone out after 48 hours, my post was ignored, whereas later ones were answered.

Please, Gaile, throw me a bone here? I’ve heard nothing at all from the CSRs since opening my ticket and it really does feel like, for some reason, it’s being ignored.

Thanks again, at least you’re talking to us.

120905-001299

Still no email or CSR communication

in Account & Technical Support

Posted by: passion.5481

passion.5481

I don’t like making new threads on an issue that I keep having to raise on the forum but I don’t know how else to try to get some attention now- when I posted in this thread earlier, stating that I hadn’t received any emails at all from a CSR, let alone the one that should have gone out after 48 hours, my post was ignored, whereas later ones were answered.

Please, Gaile, throw me a bone here? I’ve heard nothing at all from the CSRs since opening my ticket and it really does feel like, for some reason, it’s being ignored.

Thanks again, at least you’re talking to us.

120905-001299

I share this feeling with you.

Hacked Account since 5th September
120905-004759
120905-008912 (prioritized)

Still no email or CSR communication

in Account & Technical Support

Posted by: fortunae.4169

fortunae.4169

Yeah, I was actually going to mention you but thought it’d be better to let you speak for yourself