Guild Wars 2

I have had a ticket now for almost 2 weeks. How long does support usually take with helping people with their in game issues?

https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-older-Part-2-merged/first

If you have never received any kind of reply, automated or otherwise, you might peruse the Sticky above about ‘Not Receiving our Emails’. Make sure to check your spam, junk, etc. folders. Also check the security of your email address/account.

If you have received a reply, the link posted above will afford you a review. Good luck.

They contacted me 3 days after and said they apologized and were going to put my ticket on priority. Again, though that was almost 2 weeks ago.

Have you posted in the above Sticky for a review, then?

I just did, thank you.