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Posted by: Pride.8405

Pride.8405

The Problem is that she sent a ticket on 03/09 and only responds with automatic mensages and don’t returns (respond) the ticket. Please, respond she. I Know the demand of players is hight but she is waiting 11 days and nothing yet.

Thank You.

Day: 12 days tomorrow.
Ref-Number: 120906-011398

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Posted by: DABhand.2079

DABhand.2079

The Problem is that she sent a ticket on 03/09 and only responds with automatic mensages and don’t returns (respond) the ticket. Please, respond she. I Know the demand of players is hight but she is waiting 11 days and nothing yet.

Thank You.

Day: 12 days tomorrow.
Ref-Number: 120906-011398

Ummm if she put in on the 3rd, tomorrow would be the 12th which would be day 9?

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Posted by: Autumn.5093

Autumn.5093

I put in a support ticket the day after game release, and I never got a response. :/

Nova Arterius, Nex Level [NeX] Guild Leader
Tarnished Coast

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

The Problem is that she sent a ticket on 03/09 and only responds with automatic mensages and don’t returns (respond) the ticket. Please, respond she. I Know the demand of players is hight but she is waiting 11 days and nothing yet.

Thank You.

Day: 12 days tomorrow.
Ref-Number: 120906-011398

I need the oldest ticket number, please.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Pride.8405

Pride.8405

The ticket Number is 120906-011398

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Posted by: Hakuichi.8253

Hakuichi.8253

so she put it in on the 6th then :P 5 days, but still to long to be waiting imo

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Posted by: Pride.8405

Pride.8405

The oldest ticket was closed. Support automatically answered with a message and she closed. And opened a new one..

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Posted by: Hakuichi.8253

Hakuichi.8253

you should have went with the old one.

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Posted by: Pride.8405

Pride.8405

The oldest ticket is 120903-007664…. however is closed.

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

The oldest ticket is 120903-007664…. however is closed.

No problem, that is helpful.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet