My friend continues with the problem.
The Problem is that she sent a ticket on 03/09 and only responds with automatic mensages and don’t returns (respond) the ticket. Please, respond she. I Know the demand of players is hight but she is waiting 11 days and nothing yet.
Thank You.
Day: 12 days tomorrow.
Ref-Number: 120906-011398
Ummm if she put in on the 3rd, tomorrow would be the 12th which would be day 9?
I put in a support ticket the day after game release, and I never got a response. :/
Tarnished Coast
The Problem is that she sent a ticket on 03/09 and only responds with automatic mensages and don’t returns (respond) the ticket. Please, respond she. I Know the demand of players is hight but she is waiting 11 days and nothing yet.
Thank You.
Day: 12 days tomorrow.
Ref-Number: 120906-011398
I need the oldest ticket number, please.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
The ticket Number is 120906-011398
so she put it in on the 6th then :P 5 days, but still to long to be waiting imo
The oldest ticket was closed. Support automatically answered with a message and she closed. And opened a new one..
you should have went with the old one.
The oldest ticket is 120903-007664…. however is closed.
The oldest ticket is 120903-007664…. however is closed.
No problem, that is helpful.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet