http://www.youtube.com/user/randomfightfan/videos?view=0&flow=grid
Support taking time off?
http://www.youtube.com/user/randomfightfan/videos?view=0&flow=grid
Same with my HOM post issue, they matter what they can repair only, anything alse they ignore it.
well ignore this post, seems only minutes after I posted this I finally got a response from support… sadly it was another auto generated message but it’s better than nothing. Asked me if I wanted my account restored despite me asking them multiple times for them to restore my account in the message and providing the latest date and time pre-incident :P.
http://www.youtube.com/user/randomfightfan/videos?view=0&flow=grid
ArenaNet Communications Manager
well ignore this post, seems only minutes after I posted this I finally got a response from support… sadly it was another auto generated message but it’s better than nothing. Asked me if I wanted my account restored despite me asking them multiple times for them to restore my account in the message and providing the latest date and time pre-incident :P.
Thanks for updating. I’m glad that you’re being helped. The letter that you got is sort of a formal “Do we have your permission” thing, and while the agent might have avoided it with your prior permission/request, I think he/she was just being conservative and getting your last “sign off” before restoring.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet