Guild Wars 2

Alright, today, while fighting Tequatl, I said, quite a few times when I died, things like “kittening hell” and “This is bullkitten” in rage at my constant deaths. Several hours later (btw I was still logged in on the game for the duration of that time) without any warning whatsoever I was immediately disconnected and when I tried to log back in it gave me the error message “Your Guild Wars 2 account has been suspended for inappropriate language. Access will be restored in approximately 167 hour(s).” I don’t see how a small amount of swearing is enough to merit a ban for an entire week, especially considering that this is my first ever ban and it’s an immediate 7 days. A ban from public chat makes sense but a ban from playing the entire game for 7 days without any warning is completely ridiculous.

1) Looks like you had previous bans. It goes from 72 hours → 168 hours → perma ban. Devs do have the ability to skip directly to a week ban, but you’d have to seriously break multiple rules for them to consider that.

2) You can appeal the ban with a Support Ticket

As far as warnings go, you were warned when you agreed to the ToS before playing the game for the first time. You may or may not have been sanctioned for this particular inappropriate language episode, or for another one at a previous time (or even several episodes). You can, of course, appeal the action taken against you. Whatever the outcome, try to use better judgment in the future when speaking in /map or /say. Good luck.

Hi Sagarath,

As mentioned in a different thread, this game is played by people all over the world and more important of all ages.

95% off all the faul language is done by young men in the age of 15-25 years from Northern America or Western Europe. I do understand that in highschools and colleges this language is considered normal, but in many other cultures it is not.

Speaking in mapchat is speaking in a public place. So your ban is indeed done correctly and I’m afraid you need to serve the time. Arenanet doesn’t have tools to ban you from public chat. They could develop them, but I do not think it is fair to ask that from them just cause you and some others can’t restrain yourself.

As smooth is saying, 1 week is often given for a second offense. However in severe cases they can skip ahead.

If this is your first offense and those two things are the only things you said (so just swearing, no hate speech). You can appeal the decission with support. To do so you need to file a supportticket.

I would strongly advise to not question the suspension policy in the ticket. You did what you did and any appeal to let you off the hook all together will fail. But questioning the lenght might be succesfull in an appeal (depending on how severe your language was and if you are a first time offender).

It’s unlikely what you said a few hours before a suspension is what caused the suspension. You have to be reported. This has to go to a support person who already is working on a pile of reports and tickets filed from people who have problems in the game. Then it takes a while before he gets to your report and he takes some time investigating it. Most likely you were suspended for something you said a couple of days ago, not a few hours.

mercury ranique.2170:

95% off all the faul language is done by young men in the age of 15-25 years from Northern America or Western Europe.

What ?!?
I’m from “Western Europe” and rarely use foul language – You can’t just generalise with statements like that O.o
Have you got a reputable source for that statement ?

mercury ranique.2170:

95% off all the faul language is done by young men in the age of 15-25 years from Northern America or Western Europe.

Source?

ballymun.3986:

mercury ranique.2170:

95% off all the faul language is done by young men in the age of 15-25 years from Northern America or Western Europe.

What ?!?
I’m from “Western Europe” and rarely use foul language – You can’t just generalise with statements like that O.o
Have you got a reputable source for that statement ?

I never ever said that all men from Western Europe or Northern America are doing this. I am from Western Europe. and most players of the game are in the category, it is only a few that don’t understand how to behave.

It is true that in other cultures this is just not done. I’m not saying which culture is better or not, but in many other cultures it is still normal to punish (physically) others if they behave out of line.

I am not claiming to go back to that. All I’m saying is that people should look at the GW2 culture as one where this kind of behave is not tolerated. So many times I see people claiming here that what they said should be possible to say, from my standards and your that might be true. We are used to a society where this is tolerated and where young people are often feared. But as for GW2 we should have a standard that looks at ALL people playing the game. not just our neighbour. I’m happy that GW2 keeps that standard up.