Guild Wars 2

Hi ANet employees who frequent this forum (Hi Gaile!):

Recently ANet released an item in the gemstore, the Flamekissed Light Armor item, which removes the unique likeness of the T3 Human Cultural armor skin, and furthermore even when acquired with gems purchased by gold is vastly cheaper. I put a lot of effort into earning the gold for this item, but more so than that, I am bothered by the fact that this armor set is no longer unique, it no longer showcases my racial choice at all, and it completely devalues the item because, well, the base version doesn’t have those flashy effects. I’m pretty bothered by this, and there have been numerous discussion threads where other players have been bothered by this.

As a result of ANet’s choice to devalue this prestigious armor set, especially with no notification, I would like to open a support ticket to obtain a refund for my T3 Human Light Armor set, but before I waste any of support’s time and money on my ticket, I was hoping to get some insight from an ANet developer (probably Gaile) about whether ANet would honor this refund or if they believe that players should simply “deal with it” here.

Thanks in advance for your help in this matter.

Well I gotta say you don’t sound that angry about it, thou I imagine you are. heh, kinda funny, you thinking about getting a refund (good luck btw) and Im just thinking about selling my gw2 account. This game isnt what I thought it would be. And if there ever was or is a chance to fix it for the better, they wont. Cause hey! Money you know.

prljsvilis.3281:

Well I gotta say you don’t sound that angry about it, thou I imagine you are. heh, kinda funny, you thinking about getting a refund (good luck btw) and Im just thinking about selling my gw2 account. This game isnt what I thought it would be. And if there ever was or is a chance to fix it for the better, they wont. Cause hey! Money you know.

FYI, selling or attempting to sell your account is grounds for a ban of that account.

prljsvilis.3281:

Well I gotta say you don’t sound that angry about it, thou I imagine you are. heh, kinda funny, you thinking about getting a refund (good luck btw) and Im just thinking about selling my gw2 account. This game isnt what I thought it would be. And if there ever was or is a chance to fix it for the better, they wont. Cause hey! Money you know.

Selling your account is a violation of the Terms of Service. Do not do that.

prljsvilis.3281:

Well I gotta say you don’t sound that angry about it, thou I imagine you are.

I’m trying to be polite about this because politeness certainly is the most professional and appropriate way to handle any situation. Rest assured that I wouldn’t even be asking this if I wasn’t dead serious and quite bothered by ANet’s reprehensible reuse of this once-prestigious armor set skin.

I don’t think you have a chance of getting a refund myself as, technically speaking, it’s not the same armor since it has the flame update. However, personally I think it was a shoddy move for ANet to put exclusive, very expensive, armor that was specifically labeled as cultural armor that only that race could wear, in the gem store at a discounted price for all races to wear. Flame update on the armor or not, it’s really still the same armor. A different paint job doesn’t make it a non cultural armor. These cultural armors were transmutable onto other races at launch. ANet removed that option because it was unintended. They said cultural armor was designed to be exclusive to that race and to create more diversity among the races. So they rolled them back, removing them from the game. Now they are selling one of them in the cash shop.

It will be interesting to see how ANet handles this.