(edited by Cameirus.8407)
TP placed multiple orders not wanted
If you bought wings off the Trading Post, can you not just place them back on the Trading Post for sale, at a higher price? In my experience, these kinds of things usually increase in value after a time. Hope that helps. =)
If you bought wings off the Trading Post, can you not just place them back on the Trading Post for sale, at a higher price? In my experience, these kinds of things usually increase in value after a time. Hope that helps. =)
Price has dropped considerably.
And its anets fault for incorect tp buy order page and laggy systems.
I’m pretty much onthe verge of just quitting, game is full of bugs. Whilst i like it, if i can have confidence in systems like the tp, i’ll take my money elsewhere to a game that is more polished and professionally run.
I got a response from ANET.
They admit that their buy screen does not register orders until a period of time goes past, which leads players to believe they have not placed an order.
But they say thakittens my fault for believing the information the game presented me….and refuse to solve it.
You’ve lost a customer, one who has spend a considerable amount of money on this game. The way you treat your customers is shocking.
And if I cant trust your trading post,and with real money purchases involved, I cant continue to play.
(edited by Moderator)
ArenaNet Communications Manager
What you said:
I put a buy order up for the wings from DB. Nothing happened.
I left it a bit, nothing up.
I tried checking the “items I’m buying” page, nothing listed at all.
So I tried again, figuring it had not registered.
Nothing happened again.
Oh well, TP is broken I’ll try later.
What you did:
Placed two TP buy orders in under 60 seconds.
As I told you on your ticket — and I was the one who responded to you, with every courtesy — all online stores, from Amazon to your local slipper store — need a bit of time to process an order. NO store reacts to a “finalize transaction” immediately.
You were impatient, you placed 2 buy orders, and you asked us to give you a refund for a transaction you conducted with another player. As I explained, we can’t go onto that player’s account and remove the gold. We cannot simply “whip up a batch of gold” to pay you back for your mistake. That causes inflation, which would have a negative impact on all players.
You’re unhappy.
I understand and regret that.
You’re angry.
I understand that, loud and clear.
But our decision does not in any way involve “grabbing money,” and we refuse to “grab money” from another player — who traded fairly -- and we refuse to generate gold to pay you back for your error.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Gaile Gray.6029)