Ticket from the 2nd closed with no email received!

Ticket from the 2nd closed with no email received!

in Account & Technical Support

Posted by: Bina Fydan.3512

Bina Fydan.3512

I (loyheta.7294) have been waiting for over a week for some form of response… anything from Morse code, smoke signals, messenger pigeon, or the craziest of all… a human sending an email. I have not heard back from anyone yet and now it has been closed. I checked any and all emails (even those not associated with this game) I checked inbox, trash, and spam folders….. nothing! What is going on!?!?

Loyheta.3754 got his account back. Now I able to use the forums. ;3

Ticket from the 2nd closed with no email received!

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

The ticket is ok — it’s updated, so it’s still open.

You probably will get an email, but if you still need help simply do not click the close button and you’ll be fine.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Ticket from the 2nd closed with no email received!

in Account & Technical Support

Posted by: Bina Fydan.3512

Bina Fydan.3512

The ticket is ok — it’s updated, so it’s still open.

You probably will get an email, but if you still need help simply do not click the close button and you’ll be fine.

Thank you. rage inducing panic attack subsided A quick question… shouldn’t serial key problems be added to the log-in blocked tickets?

Loyheta.3754 got his account back. Now I able to use the forums. ;3