Guild Wars 2

Hey,

So this evening around 23:30 UK time (20th feb) I was throwing rare short-bows in to the MF when out popped ‘The Lover’, rather delighted being a ranger that now I have everything to craft my Ledg!

Anyway’s, I was putting the exotics I had received from the mystic forge back in to see what else I could gain and mistakenly put ‘The Lover’ back in as it had the same mini-icon as the Orion Short-Bow that I had!

Was just wondering if anyone else has ever been a complete noob and done this?! :P And if they had any luck with support in retrieving the item? I have not used the MF since so hopefully support will find my logs.

Thanks for your help in advance guys!

Anet does not undo player mistakes. Restorations are only for compromised accounts. I’m sorry for your loss. Please be more careful in the future.

I thought so! But thought I’d ask anyway’s Same icon and total lack of attention by me!! Thanks for the response

Actually, Support has replaced some items that people inadvertently deleted or salvaged. You might give it a try. =)

I truly think that the precursors should be taken out of the loop for exotics you can forge (unless it is the legendary recipe off course). You need to throw in a lot of rares and exotic, and I know how the icon’s and names can start to dance before your eyes.

But having said that, Smooth is right. Support doesn’t correct players mistakes AND has limited tools to do so.

Gaile Gray.6029:

Blush Lift — I think you should reach out to Support through a ticket. We may be able to help!

Thank you Gaile I submitted a ticket roughly five minutes after the incident and remain hopeful!

Thank you for replying and I shall update this thread for future reference

Aww, sorry for your loss. I hope Anet can help you…

Gaile Gray.6029:

Blush Lift — I think you should reach out to Support through a ticket. We may be able to help!

Hi Gaile,

Why is it that Support are happy to restore a replaceable item lost through player error but are unwilling to restore a one-time skin rendered unusable through player error?

I ticketed about retrieving an item from my bank that was soulbound to a deleted character and told that it is policy not to restore items, period.

@BIAJ:
I believe Gaile Gray’s response was more along the lines of: “I don’t have the answer myself, but it never hurts to ask.” She is not directly involved in the policy of what to do if a player loses an item through player error, and is encouraging the OP to pose the question to those who do know what can be done.

If the policy is indeed that such items will not be replaced, it is Support that can tell the OP. Gaile may not be authorized to make a final call on such individual cases. (However, she is authorized to rule on lots of other things.)

Wow! If Anet can help you with this, it’ll be a great shift in policy.