Trade restrictions were added as part of a program to reduce cheating and RMT transactions, which in turn reduces in-game advertising spam, account thefts, and gold sales.
These restrictions prevent someone from transferring gold in an account that exceeds what the account holder has earned. So if your wife earns 10 gold, she will be able to transfer 10 gold to you. After a brief period of time, the restrictions will lift and she will be able to transfer the entire amount back to you.
We do not life the restrictions upon request, because every RMT in the world will be requesting that action in order to use newly-created accounts (created with fraudulent credit cards) to deliver gold to their customers.
If not already in place, I think a message explaining the trade restriction every time a new account opens up the mail button should occur. That way your legitimate new players know ahead of time about issues if you get or send money from a friend you may not be able to return it. Its not like the gold sellers don’t already know about it, and it would be just good customer service and probably less hassle for support tickets.
I sent 200 gold to my other account to get a quick and easy title “Golden”, which was successful. But when I tried to send the money back to the originating account, it says it’s limited because this account is new.
I have made a guild, invited characters on the other account to deposit the influence items and now making a guild vault. (mainly just for more bank space).
When it’s built (in a few days), will I be able to deposit this gold into the guild bank from my new account?
(if it is like people say, only allowed to send as much gold as you have earned, it will be a LONG time before this new account generates 200 gold!!! so I hope this is not the answer…)
Progress blocking bugs are top priority, but not all bugs are so easy to fix as others, be cool :)
I sent 200 gold to my other account to get a quick and easy title “Golden”, which was successful. But when I tried to send the money back to the originating account, it says it’s limited because this account is new.
I have made a guild, invited characters on the other account to deposit the influence items and now making a guild vault. (mainly just for more bank space).
When it’s built (in a few days), will I be able to deposit this gold into the guild bank from my new account?
(if it is like people say, only allowed to send as much gold as you have earned, it will be a LONG time before this new account generates 200 gold!!! so I hope this is not the answer…)
As stated a couple of posts above, after 30 days the restrictions are lifted. =)
Oh nice one! We just moved server again, I have 3 full guild banks on that character!
So I’ve had to buy a second account, research 3 more guild banks on that one, and now I am stuck with a character who’s bags are full and I cant even send the items back or place them in my guild banks on that character!
Seriously Anet! I was leveling a new character on this new account as well! now I cant do kitten all on this account for another 27 days! Nice way to stop legitimate players playing!
Macros, you can use them as long as they arent macros.
Remember to buy the officially endorsed GW2 Steel Series Keyboard, it supports macros!
WvW, we only care if it affects the servers we play on.
Oh nice one! We just moved server again, I have 3 full guild banks on that character!
So I’ve had to buy a second account, research 3 more guild banks on that one, and now I am stuck with a character who’s bags are full and I cant even send the items back or place them in my guild banks on that character!
Seriously Anet! I was leveling a new character on this new account as well! now I cant do kitten all on this account for another 27 days! Nice way to stop legitimate players playing!
Please make your own topic as this one is very old.
Also, when creating a new char, it will have restrictions with sending mail, gold transfers, guild banks and such.
This is normal, it’s been implemented to deter gold sellers and such.
I don’t understand why you had to buy a new account, your whole post is a bit of a mess. I mean you are referring tho “that character” but it’s not clear what, how, why and so on.
We want to help out here, but it would be a good idea to make a topic for yourself with a clear explanation as to what is up.
Thanks in advance.
Oh nice one! We just moved server again, I have 3 full guild banks on that character!
So I’ve had to buy a second account, research 3 more guild banks on that one, and now I am stuck with a character who’s bags are full and I cant even send the items back or place them in my guild banks on that character!
Seriously Anet! I was leveling a new character on this new account as well! now I cant do kitten all on this account for another 27 days! Nice way to stop legitimate players playing!
Actually, you just need to transfer back after 7 days, grab all your stuff in the guild bank, then re-transfer to be on the new server. You don’t have to buy a new account.
Oh nice one! We just moved server again, I have 3 full guild banks on that character!
So I’ve had to buy a second account, research 3 more guild banks on that one, and now I am stuck with a character who’s bags are full and I cant even send the items back or place them in my guild banks on that character!
Seriously Anet! I was leveling a new character on this new account as well! now I cant do kitten all on this account for another 27 days! Nice way to stop legitimate players playing!
Please consider the reasoning behind the restrictions: RMTs are a plague in any game. Having no restrictions means they make accounts and deliver gold immediately. This has a significant impact on all of us players, in that we’re subjected to more RMT advertising, more invasive e-mails offering to sell us gold, and we feel an impact on the game economy from the quick-and-easy means of gold distribution.
While we never want to inconvenience a genuine player, and are sorry if this has an impact that you do not desire, the counterbalance is that it has a positive for the game as a whole, and therefore for every player within the game.
I hope this explanation makes you better understand (and hopefully agree with) the new-account trade limits.
Can you please clarify what are those restriction exactly? I purchased a new account about a week ago and I cannot withdraw any gold from my guild bank.
How long should I wait?
Can I just buy gems and convert em to 500 gold to be able to pull the gold out of my own guild bank?
Thanks
A man of knowledge lives by acting, not by thinking about acting.
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Skady Valda
I am new to the game, and have run into this playing with my wife. We only ever send money to each other’s accounts, or use the BLT, and Gem Market, but somehow I am flagged.
If you want loyalty in your customer base, stop treating the new people like second class citizens. Perhaps start with something that might be a little more work on your end, but has less effect on the innocent gamers caught on this end, which given the existence of this thread there are many. I suggest allowing new players to only send to those on their friend’s list, and keep a datamined log of who is friends with who and when those relationships start and stop. See one person befriending and unfriending at high speed, and you know who to banhammer. It is a LOT better than arbitrially smacking anyone who might do high value transfers with an effective “Cease and Desist” especially when they haven’t done anything wrong.
I am new to the game, and have run into this playing with my wife. We only ever send money to each other’s accounts, or use the BLT, and Gem Market, but somehow I am flagged.
If you want loyalty in your customer base, stop treating the new people like second class citizens. Perhaps start with something that might be a little more work on your end, but has less effect on the innocent gamers caught on this end, which given the existence of this thread there are many. I suggest allowing new players to only send to those on their friend’s list, and keep a datamined log of who is friends with who and when those relationships start and stop. See one person befriending and unfriending at high speed, and you know who to banhammer. It is a LOT better than arbitrially smacking anyone who might do high value transfers with an effective “Cease and Desist” especially when they haven’t done anything wrong.
This thread is actually a year old. That’s how long this has been in effect. And this works. All you are required to do is play. It doesn’t stop anything in the game. You can still access ALL content. And why would a new account need to send LARGE sums of money. The more you play, the more you can send, and without a short period of time, it’ll be removed.
But in how old this thread is (which I found by googling time restrictions since I couldn’t find the info anywhere), and how many company responses there are, I still have not seen any official word on when certain restrictions are lifted. I couldn’t find my old account from release, so made a free account, then upgraded to HoT 3 days ago (later tonight). Went to try to buy a Greatsword off the Trading Post for a silver and a half to replace my Hammer and said I was under a time restriction.
For a free-to-play that seems OK, but kinda silly when someone just spent 50 bucks. But I can live with that. Problem comes in when nothing anywhere tells me when those features will become available though. “A few days” or “Over Time” is in no way a valid timeline. I think people get peeved about some of this because there is no definitive outline.
But in how old this thread is (which I found by googling time restrictions since I couldn’t find the info anywhere), and how many company responses there are, I still have not seen any official word on when certain restrictions are lifted. I couldn’t find my old account from release, so made a free account, then upgraded to HoT 3 days ago (later tonight). Went to try to buy a Greatsword off the Trading Post for a silver and a half to replace my Hammer and said I was under a time restriction.
For a free-to-play that seems OK, but kinda silly when someone just spent 50 bucks. But I can live with that. Problem comes in when nothing anywhere tells me when those features will become available though. “A few days” or “Over Time” is in no way a valid timeline. I think people get peeved about some of this because there is no definitive outline.
Yours is a different issue to what this old thread addressed. You can contact the CS Team for assistance, as there seems to be a ‘bug’ with accounts moving from Play for Free to paid (at least as far as the TP goes). Some time restrictions may still be in effect, as they are in place to protect players and the game’s health from RMTs and other nefarious individuals.
Well, if it’s a bug from upgrading, how do I contact support? When I click on the link, I get a search box and FAQ questions. Don’t see where I can put in a ticket.
