Everytime i log in, it gives me an error saying i can’t connect to the servers, my error code is 58:11:5:512. If anyone knows whats going on then it would be appreciated. Also this only occurred after i re downloaded guild wars due to the crash bug from selecting a character.
Ashley Segovia
Technical Support
Hi Maverick,
The issue you are reporting may be due to the Guild Wars 2 ports being blocked. To check this, please try the following:
1. Navigate to your Guild Wars 2 folder.
2. Right-click on “Gw2.exe” and select “Create Shortcut.”
3. Right-click on “Gw2.exe – Shortcut” and select “Rename.”
4. Rename this file to “Guild Wars 2 Diagnostic.”
5. Right-click on “Guild Wars 2 Diagnostic” and select “Properties.”
6. Locate the “Target” line and add the following to the end " -diag
Your target line should look like this: “C:\Games\Guild Wars 2\Gw2.exe” -diag
7. Click OK to save your changes.
8. Open “Guild Wars 2 Diagnostic” to start the test.
Also, you might try posting in the Tech Support forum, as this forum is more for stuff like lost passwords and people who need to talk to Gaile about support tickets already made.
You might also wish to contact support. Top of page-Support, then top of page-submit a request, make a ticket from there.
Ashley Segovia
Technical Support
Hi Maverick,
The issue you are reporting may be due to the Guild Wars 2 ports being blocked. To check this, please try the following:
1. Navigate to your Guild Wars 2 folder.
2. Right-click on “Gw2.exe” and select “Create Shortcut.”
3. Right-click on “Gw2.exe – Shortcut” and select “Rename.”
4. Rename this file to “Guild Wars 2 Diagnostic.”
5. Right-click on “Guild Wars 2 Diagnostic” and select “Properties.”
6. Locate the “Target” line and add the following to the end " -diag
Your target line should look like this: “C:\Games\Guild Wars 2\Gw2.exe” -diag
7. Click OK to save your changes.
8. Open “Guild Wars 2 Diagnostic” to start the test.
Once completed, please click “View Results” and save the results to a text file on your desktop. Once saved, go ahead and attach it to the thread by clicking “More posting & formatting options…”
(