Vanilla Card for Gems

Vanilla Card for Gems

in Account & Technical Support

Posted by: CptKyger.4795

CptKyger.4795

Q:

I bought a $20 vanilla card because I do not own a credit or debit card and I do not know of a store near me that carries the gem cards and every time I enter the credit card number it tells me that it was declined I am just wondering why because I have done everything on the vanilla card website and it still does not work.

Vanilla Card for Gems

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

A:

I believe that you should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Vanilla Card for Gems

in Account & Technical Support

Posted by: CptKyger.4795

CptKyger.4795

thank you I will try it.

Vanilla Card for Gems

in Account & Technical Support

Posted by: Dra Keln.2015

Dra Keln.2015

Did you register te vanilla card with a zip code? That’s always been the trick for me, and I’ve bought gems that way several times

80 ele
Yaks Bend

Vanilla Card for Gems

in Account & Technical Support

Posted by: CptKyger.4795

CptKyger.4795

thank you guys for your responses it helped a lot and i was able to get the card working, according to the guild wars people i had tried to make the purchase too many times that it blocked me and they unblocked me and told me to try gain and now it has worked and i had registered the card and now i have my gems. thank you guys.

Vanilla Card for Gems

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

thank you guys for your responses it helped a lot and i was able to get the card working, according to the guild wars people i had tried to make the purchase too many times that it blocked me and they unblocked me and told me to try gain and now it has worked and i had registered the card and now i have my gems. thank you guys.

Thanks for the update! I’m glad it all worked out fine for you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet