Guild Wars 2

Hey,

I just bought another serial code for my account to use on my wife’s email so she can play. I bought it with PayPal, and I’m probably being impatient, but how long does it usually take to get the email with the serial code? It’s been 20 minutes so far, and I don’t know, I guess I kinda just assumed it would be a moderately instantaneous transaction.

Does anyone have any idea how long I might have to wait to get the serial code? Do they not send them past certain business hours? Do they manually accept PayPal transactions and manually send out the serial codes?

My main question is: How long does it take to receive my serial code after purchasing through PayPal?

Thanks.

That does seem odd. I just checked my old emails and there was no delay between the two. You should probably contact support:

support.guildwars2.com
‘Ask a Question’ located in the middle of the top menu.

There could be some sort of email lag but who knows?

I used Paypal and got mine in less than a minute via email. Did you get the conformation email from Paypal saying you paid? Have you checked your junk/spam folder? Are you sure you used the correct address?

I got an email from PayPal informing me that I authorized a payment to NC interactive LLC and the money won’t leave my account until NC interactive processes my order.

That email was received instantly, and I’m still waiting for the serial code, it’s been around 30 minutes now…

edit
I have checked my spam folder and I even logged out of my email and back in to make sure.

I just checked my paypal and the transaction has been processed, they received their funds over 20 minutes ago. I’m still waiting on that serial code to get here… Any day now…

Thanks for your information. It turns out, it was an email lag of 55 minutes. I called support, and was about to send an email before it finally just went through! I’m glad this is over, and my stress is gone. Thanks for the help.

Gaile Gray.6028:

It it not common for there to be kitten -minute delay

Glad to see even you can be kitten-ed by the notorious anti-swear filter on the forum Gaile :P

To the OP’s wife: Welcome to Tyria!!