What happened to my GW2 Hat?! :(

What happened to my GW2 Hat?! :(

in Account & Technical Support

Posted by: GrungePunk.3095

GrungePunk.3095

Q:

So I just realized today that ever since the update on the 15th that introduced the wardrobe I haven’t been able access any of my character’s town clothes. Most importantly the Guild Wars 2 Hat that I got for either preordering the game or linking accounts. Don’t remember exactly how or why I got it but I had it and now I don’t seem to have it anymore which is very upsetting. Can anybody shed some light onto this? Am I just missing something? Any help with this issue would be greatly appreciated!

What happened to my GW2 Hat?! :(

in Account & Technical Support

Posted by: GrungePunk.3095

GrungePunk.3095

A:

My apologies. That’ll teach me to ask on map chat next time before posting in the forums. I was told to go to the Black Lion Armorsmith in any major city and convert my town clothes to skins. Thank god I have my GW2 hat again!

To any moderators, if you feel this is informative leave it up. Otherwise feel free to delete this post. I would delete it myself if I had the option.

What happened to my GW2 Hat?! :(

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

My apologies. That’ll teach me to ask on map chat next time before posting in the forums. I was told to go to the Black Lion Armorsmith in any major city and convert my town clothes to skins. Thank god I have my GW2 hat again!

To any moderators, if you feel this is informative leave it up. Otherwise feel free to delete this post. I would delete it myself if I had the option.

Thanks for updating, and I do think that leaving this in place would be good, as others with the same first reaction will benefit from the info you’ve shared.

I’m glad all is well.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

What happened to my GW2 Hat?! :(

in Account & Technical Support

Posted by: RhapsodyBD.5178

RhapsodyBD.5178

I know I’m bumping an old thread but, I have this problem where I had the ceremonial hat and (maybe I deleted it before April) but even after talking to the Black Lion Trader I never got it, I even got the Witch’kitten which I don’t remember ever having it. Hopefully someone can help

What happened to my GW2 Hat?! :(

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you destroyed the item before the Feature Patch, I don’t believe you can recover it. Your witch’s headgear may have been on a character, but hidden. I’m not sure.

What happened to my GW2 Hat?! :(

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

I know I’m bumping an old thread but, I have this problem where I had the ceremonial hat and (maybe I deleted it before April) but even after talking to the Black Lion Trader I never got it, I even got the Witch’kitten which I don’t remember ever having it. Hopefully someone can help

You could submit a ticket to inquire about it, if you wish. We’d be happy to try to answer the question.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet