Where is my purchase history?

Where is my purchase history?

in Account & Technical Support

Posted by: Feycat.4370

Feycat.4370

The gem store interface in-game only keeps track of the last 8 or 10 things I bought. Since I purchased gems with actual money, surely there is a transaction history of everything I’ve purchased from the company, but it is not in my account information. Where is it?

Game enjoyment increases as time spent on the forums decreases.

Where is my purchase history?

in Account & Technical Support

Posted by: lordkrall.7241

lordkrall.7241

In a log-file somewhere on ArenaNets servers.

They do have to limit what is shown somehow after all, especially when there are people that have bought 100+ things in the gemstore.

Krall Bloodsword – Mesmer
Krall Peterson – Warrior
Piken Square

Where is my purchase history?

in Account & Technical Support

Posted by: Feycat.4370

Feycat.4370

It should be available to me somewhere in my account information.

Game enjoyment increases as time spent on the forums decreases.

Where is my purchase history?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

The gem store interface in-game only keeps track of the last 8 or 10 things I bought. Since I purchased gems with actual money, surely there is a transaction history of everything I’ve purchased from the company, but it is not in my account information. Where is it?

Each transaction from our Gem Store results in an e-mailed transaction receipt. You may check your e-mails for those receipts. Alternately, you might check your credit card statement or PayPal account for information about past purchases.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet