Q:
World vs. World trait abilities
If you submitted a ticket, can you please provide me with the five-digit ticket number?
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Requests # 39162 and #42008 i submitted twice wasn’t sure if my ticket was reaching.
Found it. Thank you, and we’re investigating.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
alright thank you, i will wait for further feedback.
It seems i was forced out of game and now the game is asking me to rename my main character was this preformed by your staff? I just want to make sure because it caught me by surprise.
There were concerns about your name. Actually, coincidental to your questions, the name itself was reported, so the display and character names were flagged for changing. Agents change the display name and flagged the characters so that you can rename them. You should not be tagged for a suspension, but simply asked to choose a different name. (To predict your question, I’ve seen names similar to yours in other games, but it’s not a name that we allow in GW2, following our Naming Policy.)
More to follow
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I see fair enough, well may i ask to change it the name again, i was not aware that it was being reported nor was i alerted until just now. I put a name very similar to the first one, not knowing what was happening. I would like to avoid getting banned or suspended and change it to something different now that I know what is going on.
About the reset: Tell me more. You say that some of your characters got a reset of their WvW ability points. And one of them did not. There is no mechanism in the game to reset WvW ability points in any way. Way back on June 11th we made some changes to the way some abilities worked and we gave everyone a reset at that time, as shown in the update notes for June 11: https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-June-11th-2013
So please tell me more about what you mean when you say your other chars got this reset… when was this? And was your thief in existence at that time?
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I see fair enough, well may i ask to change it the name again, i was not aware that it was being reported nor was i alerted until just now. I put a name very similar to the first one, not knowing what was happening. I would like to avoid getting banned or suspended and change it to something different now that I know what is going on.
Sure, I’ll let the GM know that you unintentionally reused a variant of the name and that you should not be “dinged” for that.
Update: Our agent flagged the new name, but no penalties in place. Thanks for letting us know so we can address this is the most friendly manner possible.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Gaile Gray.6029)
So please tell me more about what you mean when you say your other chars got this reset… when was this?
There was another WvW ability reset a week or so before Season 1 began: https://www.guildwars2.com/en/news/welcome-to-world-vs-world-season-1/
We will also be refunding all spent World Ability Points of all characters in the game at the start of the season
My thief was my first character and was in existence, and the full reset of 11th is what I meant. My other characters had the points taken out of where i put them, but my thief still shows the same points I put in before the reset of June 11. I ignored it until now because I thought that I would receive no help on the matter. Until many other players suggested I talk with the arena net staff and see what I could do about the matter.
P.S. thank you for allowing to change my name once more without penalty.
@Zhentar maybe that was it
is just resetting my characters trait abilities or all of them but not the ranks possible? or is it a lost cause at this point?
i mean World vs. World traits