a duplicate unique items shouldn't soulbind

a duplicate unique items shouldn't soulbind

in Account & Technical Support

Posted by: Ix Chel.3074

Ix Chel.3074

Hello. I bought 2 rings using laurels, yes, in hindsight they do say unique (but, sorry, what exactly does that mean? do I have to lookup wiki everything?). So, I dragged one over, and it equipped to my 1st ring finger. Then, I dragged the other over to the other ring finger, and it soulbound, but, did not equip. Ok, it’s unique… a bit weird; but OK. Anyway, I would expect, that if an item is truly unique, you wouldn’t be able to soulbind a 2nd copy to the same character.

I’m reporting here since I’m out 35 laurels… and that sucks. If an item is unique, the game shouldn’t ever soulbind a 2nd (unusable) copy of the item. Thanks.

a duplicate unique items shouldn't soulbind

in Account & Technical Support

Posted by: Ix Chel.3074

Ix Chel.3074

I’d like to also say that, if an item is unique, and I bought it… it shouldn’t be able to buy it again with the same character, right? I mean, I bought it already. So, I think it’s very unfair to expect I might guess what you mean by unique and penalize a player for not knowing exactly what you mean , but, not perform basic in-game things you’d expect from something unique: that you can’t buy it a second time. Thanks.

Once again, this is posted here since I’m out 35 laurels. Normally, I wouldn’t care about in-game loss, but you’ve made this currency quite expensive. So, this is an account issue (as well as a bug in your software design). Thanks.

a duplicate unique items shouldn't soulbind

in Account & Technical Support

Posted by: Ix Chel.3074

Ix Chel.3074

P.S. I’m posting in this forum since it’s impossible to get a “support”
account, it fails to recover it … and asks me to contact “support”.
Please don’t delete this thread and direct me there, since that method
of contacting your company seems to be quite is broken (see
Huzzarti.7328 ’s plea for help).

a duplicate unique items shouldn't soulbind

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

P.S. I’m posting in this forum since it’s impossible to get a “support”
account, it fails to recover it … and asks me to contact “support”.
Please don’t delete this thread and direct me there, since that method
of contacting your company seems to be quite is broken (see
Huzzarti.7328 ’s plea for help).

If contacting Customer Support through the site is unavailable for you at this time, you can send an email to support@guildwars2.com and they will respond to the address you provide. CS has helped with this issue of duplicate unique items in the past, they may help you, as well. Good luck.

a duplicate unique items shouldn't soulbind

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

We had a couple of hours’ of connectivity issues around the time of this post. You should be able to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. Alternately, you can use the email address — support@guildwars2.com — to get help. (And we’re sorry for the difficulties you’ve been having.)

For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

a duplicate unique items shouldn't soulbind

in Account & Technical Support

Posted by: Sapphirine.1023

Sapphirine.1023

Not sure if this will help you, but just in case it does: If you have two identical ascended rings and upgrade one of them to its infused version in the Mystic Forge, your character can wear both of them at the same time.

If you prefer giving the ring to a different character, upgrading it to its infused version will also reset the soulbinding so that it will bind to the next character who equips it.

If you don’t know how to upgrade a ring to its infused version, here’s the wiki article: http://wiki.guildwars2.com/wiki/Infused (And I’m not talking about simply putting an infusion into it, that’s not what infused means.)

Oh, and please note that an infusion you have already put into the ring will be lost when upgrading the ring to its infused version in the Mystic Forge.

(edited by Sapphirine.1023)