yesterday i attempted to submit a ticket to support that i havnt been able to buy gems for a few days now, and it turns out my account has been blocked from submitting questions for some reason.
arena net please rectify this… i want to give you my money but you dont seem to want it
ArenaNet Communications Manager
yesterday i attempted to submit a ticket to support that i havnt been able to buy gems for a few days now, and it turns out my account has been blocked from submitting questions for some reason.
arena net please rectify this… i want to give you my money but you dont seem to want it
Oh Max, I can’t believe that could happen. Are you sure you have all the details? I’ve been doing this a long, long time and I can’t think of an instance when someone’s account was closed for contacting Support.
Could I get the 12-digit ticket number so I can take a peek?
so i can ask a question without logging in, but if i want to get my past answers it says that my account has been blocked
120918-004686
*edit: although i feel i could have made the greatest facepalm moment in a while if support account creds are not the same as game accounts :/