account hacked...havent played since release!
in Account & Technical Support
Posted by: beafnuts.7960
in Account & Technical Support
Posted by: beafnuts.7960
This is ridiculous…60 bucks basically wasted because i (and many others it seems) are either hacked or suspected of hacked or w/e it may be and our accounts are suspended. i played for 2 days TWO DAYS! before my account was apparently suspended. i couldnt get around to putting in any type of ticket because i had to focus on end of the quarter projects. thats been 2 weeks just about now and my account is still suspended….and a company that doesnt even have a support call line so we have to rely on an email that is clearly taking forever…we shouldnt have to wait for our tickets to go past 5 days unanswered especially if we’ve done the account verification…updated our password and still nothing. i dont get much time to play during the school quarter and now that i’m on break i want to play the game i PAID for. so please…look into my account
ticket #120911-001169
in Account & Technical Support
Posted by: beafnuts.7960
also if i might add….arena should look into getting the little security code generators like blizzard has….they have proven their worth in improving account security and if GW2 is having a huge issue of hacked accounts steps need to be taken to get these applied to your game!
in Account & Technical Support
Posted by: Dragon Masher.5749
also if i might add….arena should look into getting the little security code generators like blizzard has….they have proven their worth in improving account security and if GW2 is having a huge issue of hacked accounts steps need to be taken to get these applied to your game!
agreed
in Account & Technical Support
Posted by: tericar.8253
They ban me right after i purchased 100 usd gems in game. This is crazy. 160 gone for nth. Is is possible for me to get refund back through paypal? 160 for two days is just crazy.
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