banned for 335 hours???
The ban is pretty clear. Sounds like you’ve been doing some exploiting? Either in the new super adventure box or some other dodgy thing you’ve been participating in?
Exploits are usually dealt with severely, (perma bans) a 335 hrs seems you have gotten off quite lightly.
I am not done anything, I just AFK away from the computer for a period of time, on the occurrence of such a thing.Who can I sue me, I now how should I do?How to restore access?
While there are always false positives and you can appeal by opening a support ticket or wait the 2 weeks.
How to support the ticket? Can you tell me how to do this step?
Exploits are usually dealt with manually to my knowledge. It is hard for a false positive to occur for such a thing.
Looks like all suspensions are checked manually, so I guess they found something that bad.
It isnt allowed to discuss exploit’s cause it is considered advertising them. But looking at public information like the most recent update notes. There are two possible things in it.
So maybe that helps you to find it out for yourself what you might have done wrong (in the eyes of Arenanet).
https://forum-en.gw2archive.eu/forum/info/news/Game-Update-Notes-March-26-2013/first#post1727952
Arise, opressed of Tyria!
ArenaNet Communications Manager
You used an exploit in the game. The evidence in irrefutable. The only error that was made was in giving a lengthy suspension instead of terminating the account. That has been or will be taken care of today.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet