can i get a refund?

can i get a refund?

in Account & Technical Support

Posted by: kthao.8623

kthao.8623

im just so frustrated at guild war 2. haven’t been able to play the game due to lag and fps issue. my computer spec is way the min requirement. i try everything updating everything.

now i just want a refund.

can i get a refund?

in Account & Technical Support

Posted by: kthao.8623

kthao.8623

fyi, my max character is only level 5 due to lag and fps i can’t even get pass annything

can i get a refund?

in Account & Technical Support

Posted by: kthao.8623

kthao.8623

i bought the game from walmart and they do not accept it because it’s been open.
if that helps

can i get a refund?

in Account & Technical Support

Posted by: Renegadeimp.8439

Renegadeimp.8439

Maybe if you described the problem you are having plus your dxdiag log, someone could help.

Simply posting random info doesnt help anyone help you.

can i get a refund?

in Account & Technical Support

Posted by: Veeber.3192

Veeber.3192

You can only get a refund from where you bought it, Anet won’t give you one unless you bought if from them.

can i get a refund?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

im just so frustrated at guild war 2. haven’t been able to play the game due to lag and fps issue. my computer spec is way the min requirement. i try everything updating everything.

now i just want a refund.

Our Technical Support Team would be happy to try to help you with the issues that you are experiencing. Please post the details you can provide in the TS Forum. They really will work with you on this!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet