Guild Wars 2

i am having problems logging into my account pomp deschain which is currently in Caledon Forest, each time i try to log in with this character i receive error 7:11:3:191:101.

I can sucessfully log into my other 4 characters which are in other areas. this is the second character that i have been unable to access in Caledon Forest with the same error message, the last character i ended up deleting as it was a new character.
I have even tried guesting on another server but still get the same error message.

Ive tried several times to submit a support ticket and each time i get an error stating the “issue cannot be blank” but it isnt – anybody any ideas or hopefully an admin could pick this up?

I suggest you post and read the Tech Support forum, there have been threads on this and similar issues there. For example this thread here .

The part about the support ticket being a problem is something Gaile would like to hear about on this forum.

well thats typical -after days ive managed to log in.. grrr, oh well at least i can get out of that forest

Thanks astral, i will check out the tech support forum as well

Remember, there are two drop-down menus in the support ticket. You must choose something from each of them or you get an error. Good luck.

Also, if you cannot submit a ticket with the form, you can submit one via email to support@arenanet.com

I think it’s support@guildwars2.com for the emails.

I have seen quite a few mentions of that error when trying to submit a ticket from many different players. It seems there is difficult to see field (need to scroll up/down or left/right on the submission form maybe?) that is not getting entered by multiple users. That usually indicates someone needs to review the design of the submission form and possibly edit it a bit….