forgot the password and dont have CD key

forgot the password and dont have CD key

in Account & Technical Support

Posted by: TGVgamer.8529

TGVgamer.8529

Q:

So i forgot my password and i threw the CD Key away after i used it cues i didn’t know i needed it who would expect such a abnormal password retrieval method im still able to log in tanks to Crome password remember system that stays with the account you log in to Crome but that doesn’t change the fear that i will loose the account to my bad memory right now im trying to find the password with the password change tab and change the password but i really want a solution in case i fail to find it can anybody help me i know most of my past game play on the first Guild Wars and some of my game play of this one i even remember playing on the Beta with a Character that i remade and i can still log in to the game so i can find more info on my account there.

please help me if you can a little info is enough to help me.

forgot the password and dont have CD key

in Account & Technical Support

Posted by: Anen.1742

Anen.1742

Can’t you recover it from Chrome?
Go to Chrome preferences > Manage saved passwords > Look for Guild Wars > Click “Show”

forgot the password and dont have CD key

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

So i forgot my password and i threw the CD Key away after i used it cues i didn’t know i needed it who would expect such a abnormal password retrieval method im still able to log in tanks to Crome password remember system that stays with the account you log in to Crome but that doesn’t change the fear that i will loose the account to my bad memory right now im trying to find the password with the password change tab and change the password but i really want a solution in case i fail to find it can anybody help me i know most of my past game play on the first Guild Wars and some of my game play of this one i even remember playing on the Beta with a Character that i remade and i can still log in to the game so i can find more info on my account there.

please help me if you can a little info is enough to help me.

Your password is saved in your browser, so you can use your browser’s ‘tools’ to retrieve it. =)

CS would help you even without a Serial Code, anyway. Good luck.

forgot the password and dont have CD key

in Account & Technical Support

Posted by: Draygo.9473

Draygo.9473

^ you only need the serial code for the automated password reset process. Support can use other information to verify you for the password reset. Just send them an email, preferably from the email account that matches your guild wars 2 account.

Delarme
Apathy Inc [Ai]

forgot the password and dont have CD key

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

For future reference :

For games, or any software really, save the key. I personally have an app on my phone that stores sensitive info – 1Password – and it has a category even for software keys.

Some people just have a text file saved somewhere secure.

Most business give that key a huge amount of weight in recovery – especially game companies. I know it won’t help you now, but in the future it might.

And as said :

In Chrome – go to Menu – > Settings. At the bottom, hit “Show Advanced Settings” – and look for another text link style button for “Manage Passwords”. Find the one you want and hit “Show”.

And in case you ever get locked out, try to collect as much info about when your account started as you can, that will help if you ever need to hit up support for a manual recovery.

forgot the password and dont have CD key

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

^ you only need the serial code for the automated password reset process. Support can use other information to verify you for the password reset. Just send them an email, preferably from the email account that matches your guild wars 2 account.

This says it in a nutshell. There are very few cases in which having a serial code was the “deal breaker” for retrieving an account. (And those generally involved disputed ownership where two people claimed to own the account, a situation that doesn’t appear to apply to you, thank goodness!)

If you need help, we’ll use as many means as possible to help you. But I do like the advice to Save all serial codes just in case. It’s a good practice for any software, I feel.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

forgot the password and dont have CD key

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Posted by: Omaris Mortuus Est.2738

Omaris Mortuus Est.2738

Save all serial codes just in case.

What about those of us who got a beta key, were expecting a retail key when the game launched, but no such key was given? Ever other game I have know has given retail keys after a beta, but not this time.

I deleted my email with the beta key so dont have a serial key if it ever comes to a point I may need it.
But I do have my GW1 account linked and have the serial keys for those, so hopefully if I ever need a serial key as proof, those will do.

Macros, you can use them as long as they arent macros.
Remember to buy the officially endorsed GW2 Steel Series Keyboard, it supports macros!
WvW, we only care if it affects the servers we play on.