gw2setup

gw2setup

in Account & Technical Support

Posted by: Eldin.8059

Eldin.8059

Q:

I just bought guild wars off of the website tried to download the setup it started fine got to about 104 and the screen disappeared , reappeared again started downloading and disappeared for good. Tried multiple times and it keeps doing the same thing. Help ??

gw2setup

in Account & Technical Support

Posted by: Eldin.8059

Eldin.8059

so apparently the message body cant be blank in order for me to attach something so here is your “15” your looking for , what a horrible first impression of the game and support in general.

gw2setup

in Account & Technical Support

Posted by: ShiningSquirrel.3751

ShiningSquirrel.3751

so apparently the message body cant be blank in order for me to attach something so here is your “15” your looking for , what a horrible first impression of the game and support in general.

You should post this in the technical support forum. This is for account issues, so it is very doubtful you will get any help here. You can try asking a mod to move it for you.

gw2setup

in Account & Technical Support

Posted by: simplesimon.2084

simplesimon.2084

Looks like with your current setup you don’t meet the minimum requirements.

https://en.support.guildwars2.com/app/answers/detail/a_id/1119/session/L3RpbWUvMTM2NDk3MDY4MS9zaWQvblVuTGRNbWw%3D

Your card the Intel® G33/G31 Express Chipset Family only supports 2.0

http://www.intel.com/support/graphics/sb/cs-014257.htm

gw2setup

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

If you are below minimum spec, I’m very sorry but the game simply may not (probably will not) be playable.

My first reaction was that perhaps your drivers needed upgrading, but yes, sub-spec systems may react as yours did. You’re welcome to post in Tech Support if you’d like to ask about this, of course.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet