in Account & Technical Support
Posted by: Maugrem.7608
Q:
I just got GW2 yesterday and I wake up today to see three login attempts from a CN ip address. I immediately changed my password and then tried to add the google authenticator to my Iphone. However, when I tried to scan the barcode I repeatedly received the following error “is not a valid authentication token barcode”.
What can I do to beef up my security if I cannot add the barcodes?
Did you try to type it in manually ?
in Account & Technical Support
Posted by: Maugrem.7608
Did you try to type it in manually ?
I did, got a code, entered it and clicked next on the setup and the screen just popped up with another barcode/key to enter.
in Account & Technical Support
Posted by: Maugrem.7608
I went back again and tried entering it manually and just realized that the code changes quickly on the app. I was able to link the account successfully.
Good to hear that it is working for you now.
ArenaNet Communications Manager
I went back again and tried entering it manually and just realized that the code changes quickly on the app. I was able to link the account successfully.
Excellent. So glad you’ve gotten this on board, and thanks for posting to let us know!
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