Guild Wars 2

Loss of guild vault.

I recently decided to change home world’s and upon doing so I lost all my personal guild upgrades including the vault and everything that was in it. When this I immediately summit ed a support ticket (number 529674) but other than the former email that everyone gets I have not heard anything on this

If your ticket is older than three days you can post the number here:
https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-older-Part-2-merged

But I don´t think that Anet can do anything for you. The vault is bound to your old server. You could transfer back to gain those items or allow an friend on that server access to the vault so that he can send them to you.

Currently all guilds, their influence and upgrades including the guild banks, are tied to the server they are created on. If you switch to another server you lose all this unless you switch back.

http://wiki.guildwars2.com/wiki/Guild_Vault
Notes
If you move your account to another world, the guild vault will not transfer with you (IE. Guild vaults are restricted to the world where they were created).

http://wiki.guildwars2.com/wiki/Guild
Guild membership is not limited to a single world — a guild can have members from any server, whether in the US or EU. However, the guild’s influence pool and upgrades (including the Guild Vault) are specific to each world, just like a social club would need to acquire separate furniture for each of its branch offices.

The system may change in the future.
https://www.guildwars2.com/en/news/the-megaserver-system-guilds-and-the-future/
“Currently, a single guild with members from different home worlds has a unique chapter on each of those worlds. While members from all worlds share a common guild, these chapters unlock upgrades and earn influence and merits independently of one another, which can lead to a splintered guild community. With the new megaserver system, you’ll find it infinitely easier to play with all of your guildmates—and better yet, someday you’ll simply have one guild!

Knowing that many guilds stretch across multiple home worlds, we’ll be working to be as fair as possible when combining multiple chapters into one single guild for all members."

No date has been given for these changes and contacting support will not help. There is nothing they can do about it. Currently there is only 2 things you can do. One is to move back to the old server. The other is to have a trusted person who is a guild member on the old server remove the items from the bank and email them to you.

Thanks will that work even if I was the only member at time of transfer

Majic Man.8354:

Thanks will that work even if I was the only member at time of transfer

http://wiki.guildwars2.com/wiki/Guild_Vault
New guild members will not be able to access the guild vault for 72 hours after joining the guild, in order to prevent instances of Real Money Trading (RMT)

As long as the 3 days are up and as long as they have the proper permissions then someone should be able to remove items from the account and mail them to you, as long as it’s not a new account. Those have their own restrictions.

Another possibility. Buy a second account and place it on the old server. Make it a guild leader also. There are restrictions on new accounts on how much gold and items they can email however. Those restrictions are lifted as the account is played.