Guild Wars 2

so i stopped playing the game 2 weeks after launch cause no one of my friends got the game like 4 days ago some of my friends got the game i was like cool wait for me il download it and come to have some fun and after the installing and updates i log in and it says that “We have detected that your account may have been accessed by an unauthorized invidividual ……” i submitted a ticket answer almost all questions that were there and got a reply in 3 min i was like wow that was fast too bad the reply was more questions(i don`t get it whats the point to have the questions on the ticket if they reply me almost the same questions ) i reply to that email and 4 days later no answer
how much time it takes to get someone to fix my problem if someone knows

You should post your ticket number in the sticky, here: https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/85#post3516598

The questions are needed to establish that you own the account, this because they think your account was hacked. So in order to get help as soon as possible, answer everything you can.

SandraSolace.7682:

You should post your ticket number in the sticky, here: https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/85#post3516598

The questions are needed to establish that you own the account, this because they think your account was hacked. So in order to get help as soon as possible, answer everything you can.

thx man i owe you one.