new terms of service question

new terms of service question

in Account & Technical Support

Posted by: Timebandit.3570

Timebandit.3570

If I don’t agree with what being said in section 3b of the terms of service what are my options? I don’t NOT like the mention of NCSOFT having the right to charge me by the hour day week or month to play GW2 “at their sole discretion” This leave a lot of questions about the direction this game could be headed.

If I disagree with the new terms of service is a refund an option and if not how do I go about getting both my gw1 accts closed and my gw2?

new terms of service question

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

https://forum-en.gw2archive.eu/forum/support/account/License-Agreement/first#post1706206

https://forum-en.gw2archive.eu/forum/support/account/License-Agreement/first#post1707599

The section you mention has been in the UA since Guild Wars was released in 2005. In my opinion, you are not eligible for a refund for an unchanged UA.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

new terms of service question

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

That clause also covers them charging for an expansion later on if they go that route.

new terms of service question

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

That clause also covers them charging for an expansion later on if they go that route.

Expansions generally do have a cost. Added content or features generally do not. We charged for Factions, Nightfall, and Eye of the North. Nothing new there. I don’t know that the clause is specifically addressing expansion, but I do know it’s been around forever… and causes someone to get concerned every time we update the UA, even though we don’t add or change that section.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

new terms of service question

in Account & Technical Support

Posted by: Goatjugsoup.8637

Goatjugsoup.8637

I don’t see the problem, unless ANET starts actually charging a sub fee and you bought the game the week (or even being generous the month) that happens you ought to have more than got your moneys worth (assuming you dont play the oft ill treated ranger class that is) and can just not subscribe if you don’t want to.

Most wanted in game additions: Beastiary, readable books

new terms of service question

in Account & Technical Support

Posted by: applecup.3047

applecup.3047

That clause also covers them charging for an expansion later on if they go that route.

Expansions generally do have a cost. Added content or features generally do not. We charged for Factions, Nightfall, and Eye of the North. Nothing new there. I don’t know that the clause is specifically addressing expansion, but I do know it’s been around forever… and causes someone to get concerned every time we update the UA, even though we don’t add or change that section.

Just look at it this way Gaile, at least it means that people are reading the UA, and your legal team’s time has not been entirely wasted

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