password reset
Could you explain in more detail? The site is working perfectly right now for me.
on your logon page i hit forget password takes me to website an says
not available
ArenaNet Communications Manager
I imagine you were able to reset through your Account Management page. If not, Support can give you a hand.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
i was getting annoyed with the you should reset your password’ notice that keeps popping up, i input a new password (9 characters long) but it keeps saying it needs to be more than 8 :/
Kiel Replacement Movement
He’s talking about the link on the launcher
Forgot your password?
It leads to a page that says its not available
https://account.guildwars2.com/disabled
Sounds like he forgot his password and needs it reset
The account management page will not help in this instance.
Ive mentioned this and Gaile said the same think contact support
one problem with that
Cannot log onto support
Any Word on this i am locked out as well :/
one problem with that
Cannot log onto support
Your support account and your game account are not linked. If you do not have a support account, please make one.
Also for resetting your password with customer support, please include all identification information such as:
Your GW2 Username
Your serial code
A character name, if any
Including this information will help to expedite your situation.
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one problem with that
Cannot log onto supportYour support account and your game account are not linked. If you do not have a support account, please make one.
Can you say bang your head against the wall??
Have a support account
cannot log in as it doesnt accept the password(yes its a different account/password)
What part of cannot log into support do you not understand?
This isnt rocket science and shouldnt be that hard to comprehend.
2 different passwords
1 for game and 1 for support
support password isnt working
forgot the order for the game password ie numbers letters and caps, could brute force it but that would take awhile.
Its currently saved for this site and currently saved on the launcher.
Since GW1 and GW2 have been linked they both use the same password but only GW2 saves it on the launcher meaning I cannot log into GW1