serial code

serial code

in Account & Technical Support

Posted by: deathsniper.3891

deathsniper.3891

Q:

hi, i cannot remember my password to my account and every time i try to reset my password i cannot remember my serial code at all, and i do not have the credit card in question i do not think, but i do remember email address, and some of the info on the account….so what do i do?

serial code

in Account & Technical Support

Posted by: mercury ranique.2170

mercury ranique.2170

Go to your browsers settings. You can log in here and it is the same password. in the settings or history you can find the password.
If that doesnt help then :
1: click ‘support’ on top of this page
2: ‘ask a question’

Try to answer as many questions as you can and support will help you get back in.

Arise, ye farmers of all nations
Arise, opressed of Tyria!

serial code

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

mercury ranique.2170:

Go to your browsers settings. You can log in here and it is the same password. in the settings or history you can find the password.
If that doesnt help then :
1: click ‘support’ on top of this page
2: ‘ask a question’

Try to answer as many questions as you can and support will help you get back in.

This is correct. I would choose “Log-in Issues” in the drop-down menu as the reason for your ticket. The team will help you, but will need to verify your ownership of the account, so please provide as much information as you can in the initial form.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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