(edited by Moderator)
skill point refund? (mis-clicked buy window)
I am in-game right now, I will leave my client up, and be tabbed out for the most part. I’m sure there has to be some way to allow me to quickly regain these 50 skill points, feel free to have someone from anet PM me and try to work something out.
I know you’re not busy working on improving stuff like the droprates of t6 materials, WvW (still no options for badges, aside from crappy soldier’s prefix..) or sPvP… This is a legitimate issue, is it not? These kinds of things are supposed to have a refund feature, right?
And yes, I submitted a ticket before I made this post, you can go ahead and look through your recent tickets for the lines “Slic 2406” under the submission name.
skill point refund? (mis-clicked buy window)
in Account & Technical Support
Posted by: Kumu Honua.2751
Not going to happen.
They don’t do it. Especially for your mistake let alone if it was an error on their end…
Not going to happen.
They don’t do it. Especially for your mistake let alone if it was an error on their end…
I’m pretty sure that soulbound items bought with skill points were intended to be refundable. I mean, there’s already a sellback feature for certain things, and soulbound items being refundable within a 10-30m window certainly wouldn’t be game-changing.
Either way, I do believe that if it’s within their power, it’d be really decent of them to fix my honest mistake. Who knows, it may convince me to ‘tip’ them for the 1st time in forever.
Man OP, you gotta be trolling?
There is zero reason they should refund this.. YOU messed up (or claim to.. more then likely you don’t like the results)..
ANet has no reason to fix your mistake..
Community Coordinator
Hello there.
Slic, Customer Support does not currently make this kind of refunds. Although unfortunate, you made the purchase of that Mystic Pistol by yourself and it was not due to any internal bug or error. In that respect, a great deal of users are suggesting already in the Suggestions subforum the implementation of a confirmation pop-up that should fix this kind of issues.
Also, if you have already a ticket open you should wait till the resolution of it before coming to post on the forums. We understand that you want the attention that it is due to your problem but this is not fair for the other players that are waiting. If your ticket goes unanswered for three days, then proceed to post it here.
Thanks for your understanding.
