Q:
(edited by Paranoja.7460)
Name suspension
ArenaNet Communications Manager
A:
Is this kind of joke or what ? Log in to the game and runs up error with suspend ? from verbal abuse (I think that you recognize my right) it changed to “unacceptable name in violation of the user agreement and rules” ? What name? “Mindfaker”? consisting of words “mind” and “fake” ? I do not get this farce … arena net scores.
I agree with you. That name is not offensive. I think that an agent may have reviewed a report, or have spotted it in the game, and at a glance thought it was “creative spelling” for another word that starts with “F.” And I feel sure that is not what you intended.
Did you submit a ticket? If so I’ll flag that for an agent. If not, I’ll get this name uncensored.
Apologies for the mistake!
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
If you believe your name does not violate the TOS, open a support ticket and ask for it to be reviewed. There are many players who have had their suspensions overturned.
After 3 days if you have not received an answer, you can post your ticket number in the tickets for review sticky at the top of this forum.
I don’t submit ticket at this time i had to calm down first. I was really angry when i wrote this … my bad.
I just posted ticket right now and waiting for an answer.
- suspend lifted, name uncensored.
(edited by Paranoja.7460)