two of the same IP's logged into my account?
in Account & Technical Support
Posted by: EntityOfDeath.6289
in Account & Technical Support
Posted by: EntityOfDeath.6289
I haven’t been able to login to GW2 for a while because my startup client crashes straight away so i am currently re installing it. Last night under the security tab were it sais currently logged in two identical ip’s were logged in my account from the U.S (I’m from the Aus) I changed my password and removed the two Ip’s and i refreshed my security page and the same ip’s were back there again within 5 seconds?
I decided to do a fresh install to see if my account was compromised and had all my items stolen but i don’t know yet. Was this someone trying to hack me or what? because i don’t understand how they can get back onto my account within 3 seconds repeatedly after changing my password (I also did a full system scan)
-Also i checked it today and the two unknown Connections weren’t there.
If my account did get hacked and everything stolen is it possible for Arenanet staff to do a roll back on my account?
in Account & Technical Support
Posted by: Astral Projections.7320
Are the IPs from Texas? Sometimes the Texas server’s IP will show up on people’s account.
If you ever do get hacked you can submit a ticket and get your account rolled back to a point before the hack.
in Account & Technical Support
Posted by: EntityOfDeath.6289
Are the IPs from Texas? Sometimes the Texas server’s IP will show up on people’s account.
If you ever do get hacked you can submit a ticket and get your account rolled back to a point before the hack.
They were from L.A two of the same ip’s were logged in at the sametime? so i don’t know if it had something to do with the GW2 servers or not because i was trying to download the patch but it kept crashing. And i cannot log into my account because i had to totally wipe my GW2 folders for a fresh install. so im kind of anxious for it to finish downloading and see if my account really did get hacked. Same thing happened to my in GW1 and i never got my account back :’c
in Account & Technical Support
Posted by: Behellagh.1468
Game/Browser – Forum/Browser – My Account
I currently have three. I’m sure if I log in from my tablet to the Forum I can make it four.
in Account & Technical Support
Posted by: Astral Projections.7320
That does sound somewhat suspicious but usually when they hack you the first thing they do is change your password. If that wasn’t done then I might suspect a glitch of some type The only thing you can do now is get back on and check.
ANet does offer a one time per account rollback if hacked so if the worse happens and your account was hacked you can have it returned to a point close to the hack date.
in Account & Technical Support
Posted by: EntityOfDeath.6289
That does sound somewhat suspicious but usually when they hack you the first thing they do is change your password. If that wasn’t done then I might suspect a glitch of some type The only thing you can do now is get back on and check.
ANet does offer a one time per account rollback if hacked so if the worse happens and your account was hacked you can have it returned to a point close to the hack date.
The account password was changed but i never received an email and my client was crashing every time i tried to log in so i’m not sure if it was from that or being hacked, but even after changing my password the ip’s were still logged in from another country. and re-logged back in after removing them
in Account & Technical Support
Posted by: EntityOfDeath.6289
Game/Browser – Forum/Browser – My Account
I currently have three. I’m sure if I log in from my tablet to the Forum I can make it four.
They are logged in from a different country so i’m not sure how that works.
in Account & Technical Support
Posted by: Behellagh.1468
Game/Browser – Forum/Browser – My Account
I currently have three. I’m sure if I log in from my tablet to the Forum I can make it four.
They are logged in from a different country so i’m not sure how that works.
In that case you may have a problem. I never bothered looking when I’m patching.
Since I’m in the US and can’t say if it’s a thing with you being down under. You can use reverse DNS and find out who/where controls that IP. If it’s NCSOFT/NC Interactive then it’s probably not a problem.
Search is in top right.
(edited by Behellagh.1468)
in Account & Technical Support
Posted by: EntityOfDeath.6289
Is there any program that i can see my account’s inventory/bank through the internet?
in Account & Technical Support
Posted by: Behellagh.1468
Is there any program that i can see my account’s inventory/bank through the internet?
Other than the game, no.
in Account & Technical Support
Posted by: EntityOfDeath.6289
kitten . I guess i have to wait and see. too bad us Australians are lucky if we get 1mb download :’c
in Account & Technical Support
Posted by: EntityOfDeath.6289
Got back on.. my account was totally wiped and used for gold farming..
in Account & Technical Support
Posted by: Inculpatus cedo.9234
I see you made another thread. Have you contacted CS to ask about securing your account and the ART?
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